api88 Platform Account Terms

We at api88 operate a gaming and sportsbook platform accessible to users in jurisdictions where our services are legally permitted. When you open an account with us, you agree to follow our terms, which set out how we handle your deposits, bonuses, withdrawals, disputes, and account security. These terms are designed to protect both your interests and ours, and they form the foundation of your relationship with api88.

Our platform accepts deposits through eight payment channels: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers via mobile banking, local payment, online payment, and e-wallet. We process all transactions with encrypted security and require Know Your Customer (KYC) verification before any withdrawal. Our terms cover account opening, responsible use, bonus eligibility, dispute resolution, and your rights when accessing api88 from regions like Jakarta, Surabaya, Bandung, Medan, or Semarang.

This guide explains our key policies in plain language. If you have questions about our terms, our support team is available via email and in-app help.

Account Opening and User Obligations on api88

When you create an account on api88, you confirm that you are of legal age to gamble in your jurisdiction and that you are not prohibited by law from accessing our platform. We do not accept users from jurisdictions where online gaming is banned. You are responsible for verifying that your access to api88 complies with your local regulations. We reserve the right to close any account that appears to breach applicable law or our terms.

During account creation, you provide a username, email, and password. You are responsible for keeping your password confidential and for all activity under your account. If you suspect unauthorized access, contact our support team immediately—we can freeze your account while we investigate. You may not share your account with others, use multiple accounts to exploit bonuses, or engage in any fraudulent activity. Violation of these rules will result in account closure and forfeiture of any balance.

Our api88 Know Your Customer (KYC) Process

Before you withdraw funds from api88, we require full KYC verification. This means you must provide a government-issued ID (passport, national identity card, or driver's license) and proof of address (utility bill, bank statement, or government letter dated within the last three months). We use these documents to confirm your identity and prevent fraud, money laundering, and underage access.

KYC verification typically completes within one to two business days. During this period, your account remains active—you can deposit and play, but withdrawal requests are held pending verification clearance. Once verified, your account status updates, and any pending withdrawal requests process immediately. If we cannot verify your documents (due to poor image quality or inconsistent information), we'll contact you for resubmission. Our support team handles all KYC inquiries via email and in-app messaging.

Deposits, Bonuses, and Playthrough Terms on api88

We accept deposits through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet. Each deposit is credited to your account balance in real time once the payment gateway confirms the transfer. There are no deposit fees on api88—the full amount you send reaches your account.

When you open your account, you qualify for our welcome offer: a percentage match on your initial deposit, credited as bonus balance once deposit and KYC verification complete. This bonus comes with playthrough requirements—you must wager the bonus amount a set number of times before converting it to cash balance eligible for withdrawal. For example, if your bonus is our welcome offer and the requirement is three times, you must wager our welcome offer across any games before the bonus converts.

Bonus credit is forfeited if you do not meet playthrough within the specified timeframe (typically 14 to 30 days). Bonus funds cannot be withdrawn as cash; they can only be wagered and, once converted through playthrough, become withdrawable balance. If your account contains both bonus and cash balance, gameplay uses cash balance first. We also run weekly cashback (every Monday, a percentage of your weekly losses across all games) and seasonal reload offers during holidays like Idul Fitri, Imlek, and Nyepi.

Withdrawal Procedures and Processing Times

To withdraw funds from api88, log into your account and select your preferred payment method (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, or local payment). Specify the amount, confirm the withdrawal request, and our team processes it within a standard window. We handle our side instantly; actual credit to your bank or wallet depends on the receiving institution's processing times. Domestic bank transfers typically settle within one business day; mobile-wallet deposits may reflect within hours.

We impose no withdrawal fees on api88—the amount you request is the amount sent. Minimum withdrawal amounts are set per payment method and displayed during withdrawal. If your request is cancelled or declined by your bank, the balance returns to your api88 account within one business day, and you can resubmit to a different payment method if needed.

Dispute Resolution and Account Closure

If you dispute a transaction or game outcome on api88, contact our support team via email or in-app help with details: your account username, the date and game type, and the amount involved. We will investigate and respond within five business days. Our decision is based on game logs, which are encrypted and tamper-proof. If you remain unsatisfied, you may escalate to our senior review team, which will conduct a second review within a further five business days.

You may request account closure at any time by contacting support. We will close your account, suspend new login access, and process any outstanding balance via your preferred payment method. If your account is suspended due to terms violation, we will notify you via email with the reason. Funds in suspended accounts are held for 90 days pending investigation; if no breach is found, funds are returned. If a breach is confirmed, the balance may be forfeited.

Data Protection and Security on api88

We protect your account data using HTTPS encryption and multi-factor verification on login. When you provide KYC documents, they are stored in encrypted vaults separate from your gaming activity. We do not share your personal information with third parties except as required by law (for example, to respond to government requests) or to process your transactions (payment providers).

If you forget your password, our account-recovery system sends a secure reset link to your registered email within minutes. If you suspect unauthorized activity on your account, inform us immediately—we can freeze it while we investigate. We comply with standard data protection practices, including regular security audits and staff access controls. Our privacy policy (available separately) covers how we collect, use, and retain your data in full detail.

Jurisdiction Notice and Service Availability

We at api88 provide our platform only in jurisdictions where online gaming is legally permitted. Our services are not available in regions where betting or gaming is prohibited by law. You are solely responsible for verifying that your access to api88 complies with your local legal requirements. If you access api88 from a jurisdiction where it is illegal, we reserve the right to close your account and forfeit any balance without refund.

Our platform operates under the terms of applicable regulatory frameworks in the jurisdictions we serve. We comply with anti-money-laundering (AML) regulations, know-your-customer (KYC) requirements, and fair-play standards. If we are required by law enforcement or a court to disclose your account information or suspend your account, we will comply without prior notice to you.

Amendments to Our api88 Terms

We may update these terms at any time. Changes take effect immediately upon posting to our platform. If you continue to use api88 after an update, you are deemed to have accepted the revised terms. Material changes (such as new fees or changed withdrawal procedures) will be announced prominently on your account dashboard and via email, if applicable. You can review the current version of our terms at any time via the Terms & Conditions link in our footer.

Contact Us Regarding Our Terms

If you have questions about our terms, our account policies, or how api88 handles your data, contact our support team via email or in-app help. We respond to inquiries within one business day. You can also request a copy of your transaction history, KYC documents we hold, or other account information by submitting a formal request through our support portal—we will provide this within five business days.

By using api88, you acknowledge that you have read and understood these terms, that you agree to be bound by them, and that you will comply with all applicable laws in your jurisdiction. Our terms, together with our privacy policy, form the complete agreement between you and api88 regarding your use of our platform.